Although I wouldn't be confident about doing something like this manually. ![]() Simply deleting all my associated folders seems a bit drastic as I have been using multiple apps via creative cloud for a couple of years now. I was actively using the application when it first had a fit. I don't recall any kind of update happening of the application or of drivers on my laptop at the time. It is so bizarre as the problem arose while I was using the application pretty heavily for a particular purpose. It has been about 4 weeks now and I have not been able to repair it. īy had the same issue and followed these instructions - and a number of variations thereupon - without any success. ![]() Reboot the machine and download the installer from the following page. If the above steps don't help, remove the current version installed on the machine and run the cleaner tool from here. Thank you for reaching out, and sorry about the trouble.Īs you are experiencing an issue with Acrobat, try the troubleshooting steps suggested in the following help document.
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